Reviews

Based on 2342 reviews
72%
(1678)
9%
(209)
5%
(107)
2%
(55)
13%
(301)
O
XROS 4
Olivia
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Never Even Got It

I have purchased this product before, and I never received my second order. Vaporesso has ignored my countless attempts to contact them. It has been over a month since I purchased the mod and it never shipped. No refund, nothing.

R
GTX Coils(5pcs)
Richard B.
Gtx

Très bonne vap avec cette nouvelle résistance, goût parfait

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
OFF 40 YEARS OF CIGARETTES, I'M IN HEAVEN WITH MY NEW LUXE XR MAX

I WAS A 1 PK. A DAY SMOKER. THIS IS MY 2ND VAPORESSO VAPE, THE LUXE XR MAX, AND I AM IN HEAVEN. THE QUALITY AND CRAFTSMENSHIP IS UNSURPASSED. THE FLAVOR FROM YOUR FAVORITE JUICE IS MIND BLOWING. ABSOLUELY GREAT. DON'T WAIT ANY LONGER, YOU CAN NOT BEAT THE PRICE, AND TREAT YOURSELF TO A VAPING EXPERIENCE YOU'LL ABSOLUTELY ENJOY EVERY TIME. AL R.

Décevant

Je n’ai toujours pas pu profiter de ma commande que j’ai passé le 15/04… encaissé bien évidemment… on me dit que c’est vaporesso France qui s’est occupé de ma commande pourtant suivi postal du pays bas donc impossible de voir … pas de réponse à mon mail hormis pour donner mon avis du coup je le donne
Un conseil à fuir et aller au petit vapoteur bien moins cher

Didn't receive my order

I didn't receive my order and can't follow it because I'm in France and the website doesn't understand my location.

M
XROS Pro
Marissa D.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Meh

I have the 1st generation and it was wonderful so I thought I'd upgrade. Well. This one doesn't hold a charge and it burns out my pods REALLY FAST. Like 2 days. I emailed the customer service and have yet to hear back and it's within 90 days. Extremely disappointed with the customer service and the lemon of a device.

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
This thing is sick

Absolutely love this, bought to replace my constant purchase of geek bars and have to say this thing is awesome. Will absolutely recommend 10/10 and by some off chance it does break (i doubt it its been dropped a few times already) i will immediately be buying another one

L
XROS 5
Leon D.R.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Keep telling me it is out of stock despite still selling it on the website

Ordered mine on the 23rd and saw it wouldn't be shipped till the 29th, was surprised when I got an email 10 minutes later saying that it was shipped. I enquired if this was the case and was told it is out of stock and will not be shipped, despite being orderable on the website and not saying anything about stock issues .

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Ne marche pas

Après test le bouton ne marche pas je suis très déçu et j’aurai souhaité un renvoi d’une autre machine, j’ai dépensé au moins 3000e chez vaporesso mais bon je suis déçu de cette expérience et je souhaite changer et partir sur une pod luxe…

A
ARMOUR Max
Abdalla A.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
The quality

The quality of the vape is good but the head break fast you wanna make sure to have another one and the shipping is slow i waited 4 weeks to arrive

P
XROS 3
Paul S.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
My favorite e cig so far

Best bang for your buck in this size. Super versatile too.

F
XROS Pods (4Pcs)
Francisco M.G.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Xros PODs

I order 2 box and never arrive to me, I already try to speak with the post office and the seller and none of them take care about my order. They pass the problem between them and don't want to help me, so it is like thow away your money. Bad service. Bad customer help. Don't recomend to buy on this webpage.

S
XROS Pods (4Pcs)
Stella Q.

Love the easy way to orders this products from this website, Thank you!

M
GTi Coils (5Pcs)
Melissa S.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Th exact ones I needed

Honestly you have to know what kind of coils you’re looking for in here because in my case I’m used to just seeing them in person but I found my could here and there are much cheaper here

a
ARMOUR MAX
ainromain

2 en 6 mois pour une CE indescriptible elle pète très facilement. Je recommande pas du tout.

R
XROS 4 Nano
Rengawi
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Response review

After reading previous reviews I need to make corrections.
The animation can be turned off in the settings to conserve power as a previous review states otherwise. Also the voltage can be adjusted if power consumption is an issue.
Another review says it took several weeks to arrive. So did my first order but it said free shipping would take up to 25 days when I placed the order. My second order said it would take 5 to 7 days and it took 10.
As far as the product goes, it’s heavy and feels great in the hand if that helps.

M
VIBE NANO Pro
Mike D.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Dead due to leaky pod

Love the device, but a new leaky pod left overnight drained out killing the chip, the other three pods I have used had no issues, would be nice if Vaporesso would replace the blue one that is a brand new DEAD device!

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
WOW

So to start off…. The old tank was already really good. Only drawback I had with it was that the lid would flip open while it was in my pocket. This one is 10x better. No need to worry about that now. They also changed the location of where the air intake is at. Now sure how this design made it better but it did. I did a side by side comparison with both tanks one after the other. Both had new coils and same juice. This one hits a lot better. Highly recommend.

Thank you so much for your amazing review of our iTank T (6ml)! We're thrilled to hear that you're loving the improvements we've made, especially the secure lid and improved air intake. We always strive to make our products better for our customers. Happy vaping!

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Great product and value.

This the nicest mod and simple to use.

D
GEN S Mod
Dave H.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Great Mod

Love the look, feel, and performance of this mod. Been using them since they first came out.

Thank you for your kind review! We're so happy to hear that you're loving the GEN S Mod's design, feel, and performance. We've been working hard to make sure our customers have the best experience with our products since day one. If you ever need any assistance, please don't hesitate to reach out to us. Happy vaping!

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
Heavy and feels good in hand

This is my favorite next to the Apex. It feels great in the hand and the bottom is convex and rests nicely in the pinky.
You can feel the quality.

Thank you for your positive review of our product, the XROS 4 Nano. We are so glad to hear that it feels great in your hand and that you can feel the quality. We strive to create products that are both durable and comfortable to use. We hope you continue to enjoy using our product. Thank you for your support!

E
APEX
Eddie
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
The best but…

The battery level on the display is so small it’s nearly impossible to see.
Other than that, this is the best one I have.

Thank you for taking the time to leave a review for APEX. We're glad to hear that you think it's the best product out there!

We apologize for the inconvenience with the battery level display. Our team is constantly working on improving our products, and we'll definitely take your feedback into consideration.

If you need any further assistance, please don't hesitate to reach out to us.

NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
The Armour G

Tried it and love the the battery on this it last a very long time. And hit like a champ can't go wrong with this one the price is inexpensive . I love it.

Thank you for your feedback on our ARMOUR G (Green) product! We're glad to hear that you are loving the long-lasting battery and powerful hits. We strive to provide top-quality products at an affordable price. Happy vaping!

H
ARMOUR Max
Hal B.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)
100% BACKED UP THEIR PRODUCT

MY VAPE HAD AN ISSUE. AND I CONTACTED THE COMPANY. THEY ASKED ME TO PROVIDE A FEW CAMERA SHOTS OF THE BOX AND THE MOD. AND IN LESS THAN 2 WEEKS, THERE WAS A BRAND NEW UNIT AT MY DOOR. FANTASTIC SERVICE. I WILL NEVER USE ANOTHER COMPANY. THIS IS THE ONE. PERIOD HANDS DOWN. They did NOT HAVE TO HONOR MY REQUEST. IT WAS ABOVE AND BEYOND THE REQUIRMENT BUT THEY DID ANYWAY

Thank you so much for your kind words and for taking the time to share your experience with us. We are happy to hear that you had a positive experience with our customer service team and that we were able to assist you with your vape issue. We always strive to go above and beyond for our customers, and we are glad that you have chosen to stick with us. Thank you for your loyalty and support. Have a great day!

J
XROS Pods (4Pcs)
Jonathan J.
NPS score:
0 (Not at all likely)
10 (Very likely)
Likes:
0 (Not at all likely)
10 (Very likely)

Pods are good quality only one was damaged out the 4 pack takes about 13-15 days on shipping bought another pack few days ago

Thank you for taking the time to leave us a review. We're glad to hear that you are satisfied with the quality of our XROS pods. We apologize for the damaged pod in your pack and will do our best to ensure that this does not happen again. We appreciate your support and hope to see you again soon!